We’re Your Support Team!
- We know bankruptcy and computers
- Offer phone, online, fax and e-mail customer support
- Offer rapid response to custom form modification
- Research new form requirements to keep forms up to date
- Helped file over 1,500,000 cases in the United States
Our Support Package
Included in the price of our software is a year of technical support. We want you to be fully satisfied with our products and help you fully utilize their potential. Technical Support representatives can help you with any technical questions about updates and features in BankruptcyPRO®, DoingTIME® and I-Got-Notices®.
Our customer support hotline is available to licensed users Monday through Friday from 8:30 a.m. to 6:30 p.m. CST. Our number is (210) 561-5300. Customer support is also available via e-mail at firstname.lastname@example.org.
Customers requesting support via e-mail are asked to include their firm’s name in case a LegalPRO representative needs to call and discuss the problem.
We also welcome comments and suggestions from customers about our software.
LegalPRO values all our customers and want each one of them to have the best and most up-to-date software available.
Because that is our goal, we continually add enhancements, new features and capabilities, and streamline each product. Software updates are also issued when changes are made in court forms.
Since we keep the software up-to-date continually, we suggest customers renew their product licenses yearly.
Customers have the option of purchasing an annual maintenance package, which includes ongoing technical support and automatic updates at no additional charge.
If you choose not to purchase a maintenance package, customers are no longer eligible for free technical support and software updates.